PRIVACY, DATA PROTECTION AND COOKIES MANAGEMENT POLICY CHARTER.
1- SCOPE OF THE PRIVACY POLICY CHARTER, DATA PROTECTION AND COOKIE MANAGEMENT STATEMENT
This Privacy Policy, Data Protection Data Protection and Cookie Management Charter describes how BodyCross treats your personal data when you use our website. Our charter also covers the other channels for collecting your personal data, in particular by telephone or by email when you contact our customer service. Each solution or service processing your personal data may, in its own general conditions of use, have additional confidentiality rules to this charter.
2- WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
As data controller, AD VALOREM SPORT SASU, a company incorporated under French law, registered with the RCS of Paris under number 822 722 096, whose registered office is located at 5 RUE DE TURBIGO, Chez ACCESS, 75001 Paris, France. BodyCross attaches particular importance to the protection and respect of your privacy.
3- WHAT PERSONAL DATA DO WE COLLECT AND WHEN DO WE COLLECT IT?
We ask you to provide us with certain personal data to provide you with the products or services you request. For example, when you make purchases, contact our consumer service, request to receive communications, create an account, or when you use our Sites.
1/ As part of this processing, your data collected may be, in particular, the following: Your first name, surname, address, date of birth, e-mail, telephone;
Your location data;
Your billing and/or delivery address;
Your financial information (e.g. credit card number);
IP/Mac address;
Connection cookies “cookies”;
Connection and navigation data;
Your BodyCross product purchase history;
Other information that you wish to communicate to us.
The mandatory or optional nature of the data is indicated to you during collection by an asterisk (*). Please note that some data is collected automatically as a result of your actions on the shop-bodycross.com site.
2/ Why does BodyCross collect your data?
For the following purposes, we ask for your consent:
Geolocation;
Commercial prospecting (e.g. sending newsletters);
Targeted advertising (see Cookies policy);
Participation in a contest;
Management of the BodyCross loyalty program;
Management of customer opinions on our products;
Special offers, promotions, coupons and guarantees;
For the following purposes, your data is processed as part of the execution of the contract binding you to BodyCross:
Online purchase;
Shopping list;
The delivery ;
Billing;
Contact with customer service (to respond to your requests);
And other services and benefits that BodyCross will make available to you.
For the following purposes, your data is necessary for the purposes of the legitimate interests pursued by BodyCross:
Statistical analysis;
To prevent and detect possible threats to the security of our visitors and our products or services;
To prevent fraud or any other unlawful action and to comply with our legal obligations;
Updates to our BodyCross websites.
Statistical analysis;
To prevent and detect possible threats to the security of our visitors and our products or services;
To prevent fraud or any other unlawful action and to comply with our legal obligations;
Updates to our BodyCross websites.
3 / The means of collecting your personal data are:
Your personal data will be kept for as long as necessary to achieve the purposes set out in this privacy policy charter (unless a longer retention period is required by applicable law) . In general, this means that we will retain your personal data for as long as you maintain your BodyCross account. For personal data relating to product purchases, we keep it longer in order to comply with legal obligations (such as tax or sales regulations and for warranty purposes).
5- YOUR RIGHTS IN CONNECTION WITH YOUR PERSONAL DATA
You have the right to request:
access to your personal data;
an electronic copy of your personal data (portability);
the rectification of your personal data if they prove to be incomplete or inaccurate;
or the erasure or restriction of your personal data in certain circumstances provided for by applicable law. These rights are not absolute. In cases where you have provided us with your consent to process your personal data, you have the right to withdraw your consent at any time.
If you wish to request a copy of your personal data or exercise any of your rights, please contact us using the contact information below.
By email: contact@shop-bodycross.com
By mail: BodyCross - Personal Data Protection Department, 24 rue Mondétour – 75001 PARIS - France
Refusal of Direct Marketing
If you have a BodyCross account, you can refuse to receive BodyCross marketing communications by modifying your preferences in the section “my Account / Newsletter Subscriptions” of our Sites. You can also opt out by modifying your email subscriptions by clicking on the unsubscribe link or by following the unsubscribe instructions included in the message.
Alternatively, you can contact us using the contact information set out below.
By email: contact@shop-bodycross.com
By mail: BodyCross - Personal Data Protection Department, 24 rue Mondétour – 75001 PARIS - France
6- PROTECTION OF YOUR BANK DATA
To ensure that your bank card is not misused and to prevent any harmful consequence, BodyCross has entrusted a specialized external company with the task of carrying out the necessary controls in a confidential and secure manner. The data collected during these checks concerns your identification data (name, postal address, email address, telephone number, IP address, etc.), purchases made with the card (type, quantity, amount, etc.). ) and bank card identification data (card number, name, etc.).
The payment data that you provide when ordering is directly transmitted to our partner PAYPLUG in encrypted form using the SSL protocol. You hereby acknowledge having been informed and agree that, for the purpose of processing your order, your payment data will be transmitted to PAYPLUG and PayPal. BodyCross as such has no knowledge of and does not record payment data.
By choosing a payment method, you accept the possible general conditions of sale, and the provisions relating to the protection of the data of the corresponding payment providers, and you release BodyCross from all responsibility and guarantee, to the extent permitted by law.
BodyCross is prohibited from using, exploiting or distributing to a third party, free of charge or against payment, all the data collected for any purpose other than that of analyzing the risk associated with an order. In the event of a potentially illegitimate use alert, BodyCross customer service will contact you by email or telephone to carry out a verification before validating the purchase, if applicable, or to suggest that you use another method of payment. In the event of illegitimate use resulting in unpaid bills, an email will be sent to the email address indicated when registering the order to inform that the data collected has been recorded on a list of incidents of payment. The data that has been entered on this list can no longer be used to place orders on our site. The customer will be invited by email to regularize his situation as soon as possible in order to be removed from our list of payment incidents. By ticking the "I accept" box in the "Payment Method" section at the time of your order on the BodyCross website, you accept these control measures and the consequences that may result from them, in particular registration of the data attached to the transaction identified as illegitimate on an exclusion list. If you do not accept these measures, please contact our customer service on 01 70 61 48 03 (non-surcharged call).
7- COOKIES
BodyCross collects information, which may include personal data, from your browser when you use our Sites. We use different methods, such as cookies and beacons, to collect this information, which may include your (i) IP address; (ii) unique identification cookie, information cookie and information about the contents of your material to access certain features; (iii) unique material identification number and type of material; (iv) domain, browser type and language; (v) operating system and settings; (vi) country and time zone; (vii) sites previously visited; (viii) information about your actions on our Sites such as click behavior, purchases and preferences; and (ix) access times and referring URLs.
Third parties may also collect information from the Sites through cookies, third-party modules and widgets. These third parties collect data directly from your browser and the processing of this data is subject to their own personal data protection policies.
We use cookies and beacons to track our customers' use of the Sites and understand their preferences (such as country and language). This allows us to provide services to our customers and improve their online experience. We also use cookies and beacons to obtain general information on site traffic and its interactions, to identify trends and obtain statistics, and thus improve our Sites. There are generally three categories of cookies used on our Sites:
Functional cookies: These cookies are required for the basic functionality of the site and are therefore always active. This includes cookies that enable you to be recognized when you visit our Sites within the same session or, if desired, across sessions. They make it possible to establish your shopping cart and the payment procedure but also to ensure the security of exchanges and compliance with regulations.
Performance cookies : These cookies allow us to improve the functionality of our Sites by monitoring their use. In some cases, these cookies help to improve the speed with which we process your request, and to remember the preferences you have selected. Declining these cookies may result in less relevant recommendations and slower site performance.
Social Media and Advertising Cookies : Social network cookies offer the possibility to connect you to your social networks and to share content from our Sites on social networks. Advertising cookies (from third parties) collect information to help better tailor advertisements to your interests, both on and off our Sites. In some cases, these cookies require the processing of personal data. Refusing these cookies may result in the display of advertisements that are not adapted or prevent the effective connection to Facebook, Twitter, or other social networks and/or prevent the possibility for you to share the content on social networks.
You can change your preferences at any time by going to the “Cookie Settings” at the bottom of each page of our Sites.
For a clear and up-to-date summary of each of the third parties accessing your Internet browser, we recommend that you install a specific module ensuring this function. You can also choose to be alerted by your computer each time a cookie is sent, or you can choose to refuse all cookies. You can make these choices by accessing the internet browser settings of each of your devices. Every browser is different. Therefore check the “Help” menu of your browser to understand how to modify the cookie settings. If you refuse cookies, access to many of the contents of our Sites may be less efficient and some of our services may not function properly.
8- GOOGLE ANALYTICS
The site uses Google Analytics, a web analysis service of Google Inc. (hereinafter “Google”). Google Analytics uses cookies which are stored on your computer and which allow the analysis of your use of the site.
The information generated by the cookie and relating to your use of the site is generally transmitted to a Google server in the United States where it is recorded. If IP anonymisation is activated on the website, your IP address will nevertheless be abbreviated by Google beforehand within member states of the European Union or other member states of the European Economic Area. Exceptionally, the IP address may be sent to a Google server in the USA, where it will be abbreviated. Google will use this information on behalf of BODYCROSS to learn about your use of the site, to compile reports on site activities and to offer BODYCROSS additional services related to the use of the site and the Internet. .
The IP address communicated by your browser as part of Google Analytics will not be cross-checked with other data held by Google. You can configure your browser to prevent the installation of cookies; however, please note that you may not be able to fully use all of the features of the BODYCROSS site. Furthermore, you have the option of preventing Google from recording the data relating to your use of the website (including your IP address) generated by the cookie and of blocking any further processing of this data, by downloading and installing the add-on. extension for your browser provided for this purpose and made available by Google.The IP address communicated by your browser as part of Google Analytics will not be cross-checked with other data held by Google. You can configure your browser to prevent the installation of cookies; however, please note that you may not be able to fully use all of the features of the BODYCROSS site. Furthermore, you have the option of preventing Google from recording the data relating to your use of the website (including your IP address) generated by the cookie and of blocking any further processing of this data, by downloading and installing the add-on. extension for your browser provided for this purpose and made available by Google.
9- ADAPTATION OF THE DATA PROTECTION DECLARATION
Legislation and practices evolve over time. If we decide to update our privacy policy, we will post the changes on our Sites. If we materially change the way we process your personal data, we will provide you with a prior warning or, where required by law, we will ask for your authorization before implementing these changes. We urge you to read our privacy policy and check regularly for changes. This Privacy Policy was last modified on May 22, 2020.
10- CONSULTATION OF THE PRIVACY POLICY CHARTER, DATA PROTECTION AND COOKIE MANAGEMENT STATEMENT
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